The Secret to Great Customer Service?
What is the secret to great customer service??? Any thoughts??? I would challenge you that most of us have been the recipients of great customer service. Most of us have...Read more
Live & Learn
Have you ever used the expression – “Live and learn”? In what context? Is it a good thing? It could have been something has happened that you did not plan...Read more
Care of Silver Jewellery
Jewellery can be an important accessory – whether in casual every-day wear, as a coordinating accent for business attire, or for a special occasion. Jewellery can be relatively inexpensive, or...Read more
The Great Thing about Making Mistakes...
We all make mistakes … face it! Not one of us is perfect! We are human, and we mess up more often that we would care to admit. Some of...Read more
The Importance of Practicing Gratitude
Many years ago, I taught with a fantastic man, Adrian. He would often show up on Monday mornings, with a big grin on his face, smack the nearest person on...Read more